Frequently asked questions
Click on sign up/sign in button, pick a convenient live session date, then complete the registration process. You will get access to the online
learning and be sent joining instructions for the virtual classroom.
Do I have to complete the online learning before the live session?
No, but it would be preferable so you can ask any questions
arising from the online learning. These can be discussed with our instructor
live at the live session.
Any device that is capable of recording video while being
connected to the internet. The online
learning can be accessed via phone, tablet or laptop/desktop. To pass the live session you
need to be able to join via Zoom and be live on video and microphone.
You can cancel at any point right up until the point of
passing, for any reason and will receive a full refund.
It can be very quick – for example you could book today for a
live session this evening and complete the online learning either before or
just after the live session. Once you pass the assessments you will get access to your certificate.
This can only be a decision for you. The Health and Safety Executive have provided
two documents to help you decide what type of course you need and how to choose
a suitable provider [L74 and GEIS3]. We are confident that we meet all the guidelines, especially the supplier checklist in GEIS3, but you need to make your own decision.
Once you have passed the online training, attended the
live session and passsed the practical assessment you will have passed the
course and your certificate will appear in your online profile. From your account you can print or email your
certificate as needed.
